Highfield Level 2 – Certificate in Event Security Operations (RQF) – Learner Guidance
Highfield Level 2 Certificate in Event Security Operations (RQF)
The Highfield Level 2 Certificate in Event Security Operations (RQF) has been developed and is awarded by Highfield Qualifications and sits on the Regulated Qualifications Framework (RQF). The RQF is a qualification framework regulated by Ofqual and CCEA Regulation.
It is also suitable for delivery in Wales and is regulated by Qualifications Wales.
The qualification is supported by the UK Crowd Management Association (UKCMA).
Key facts
Qualification Number: 601/6074/3
Learning Aim Reference: 60160743
Total Qualification Time (TQT): 171
Guided Learning (GL): 112
Credit Value: 17
Assessment Method: Portfolio of evidence, practical demonstration/assignment
To complete a Highfield Level 2 Certificate in Event Security Operations (RQF) you will need to perform duties in an Event Steward capacity at a minimum of one live event – Access to a live event is the responsibility of the learner to facilitate the completion of the Unit 7 Assessment by the Assessor.
Mandatory Group
Learners must achieve all units in this group:
Unit reference | Unit Title | Level | Credit |
Y/615/6963 | Health and safety in the workplace | 2 | 1 |
L/507/1754 | How to respond to occurrences during an event | 2 | 3 |
R/507/1755 | How to manage the movement of people during an event | 2 | 3 |
Y/507/1756 | How to reduce and manage conflict during an event | 2 | 1 |
D/507/1757 | How to respond to emergencies during an event | 2 | 2 |
H/507/1758 | How to provide information and advice during an event | 2 | 1 |
K/507/1759 | Prepare for spectator events as an event steward | 2 | 5 |
Optional Groups
Learners must achieve a minimum of 2-credits from this group:
You must consult your tutor prior to deciding which units to complete.
Unit reference | Unit Title | Level | Credit |
D/507/1760 | How to conduct searches of people and their property before entering an event | 2 | 2 |
D/615/6964 | Use radio communications effectively | 2 | 2 |
H/507/1761 | How to contribute to safeguarding children, young people and vulnerable adults during an event | 2 | 1 |
K/507/1762 | Report writing for event security operations | 2 | 1 |
Guidance on Completion of the Learner Assessment Pack
Units 1 – 7
Learners can complete these units by means of self-study and supplying answers to the provided questions / scenarios. Answers can be obtained by searching the internet and studying materials available from reputable sources.
Unit 8 – 11
Learners must obtain 2 credits between the 4 available units in this bank.
Refer to the Optional Groups table above.
For example, you could complete Unit 8 alone, or Unit 9 alone to qualify the 2 units required.
Alternatively, you could complete Unit 10 & 11 together to qualify the 2 units required.
Tutor Support
Tutor Support is available during your learning period.
Should you have any questions, queries or concerns during completion, please refer your queries to your Tutor.
USEFUL WEBSITES FOR LEARNERS TO UTILISE
- United Kingdom Crowd Management Association (UKCMA)
- Safety At Sports Grounds (SASG)
- Health & Safety Executive (HSE) Event Safety
- Football Safety Officers Association (FSOA)
- Sports Ground Safety Authority (SGSA)
- SGSA stewarding factsheet 1: Overview
- SGSA stewarding factsheet 2: Safety, security and non-safety critical roles
- SGSA stewarding factsheet 3: Stewarding roles and duties
- SGSA stewarding factsheet 4: Qualifications
- SGSA stewarding factsheet 5: Training
- SGSA stewarding factsheet 6: SIA stewarding exemption for sports grounds
- SGSA stewarding factsheet 7: Briefing and debriefing
- SGSA stewarding factsheet 8: Management and HR
- SGSA – Event Safety Management
- Green Guide Annex’s
Learners can use other sources, the above list is some examples.

Accessible Course Books
Learners undertaking the Level 2 Event Security Operations (RQF) Qaulification can use additional resources such as Course Books relating to other courses.
We are therefore providing learners access to digital scans of the Level 2 AUSSE & Level 2 Fire Safety Awareness Coursebooks which can be used to complete area’s of the L2 ESO Portfolio. We have also included our own version of the L2 ESO Coursebook
You can access the following Coursebooks using the password: 12470
Level 2 Certificate in Event Security Operations (RQF) – Course PDF
Level 2 Award in Understanding Stewading at Spectator Events (RQF) – Coursebook