Highfield Level 2 Certificate in Spectator Safety (RQF)

The Level 2 Certificate in Spectator Safety (formally known as L2 NVQ) is designed for individuals who are already employed or seeking employment in positions such as Crowd Safety Steward, Response Security Officer or Event Support. It aligns with the Skills Active Spectator Safety National Occupational Standards, which are recommended as the minimum qualification level in the SGSA’s Green Guide for Safety at Sports Grounds.

As part of this qualification, you are required to complete a work or industry placement experience throughout the qualification’s duration prior to certification. Your tutor/assessor will visit your place of work to observe your practice and conduct practical assessments within the context of your typical work or placement patterns.

Completion of this qualification is a pre-requisite for obtaining employment in roles that involve large scale event and crowd control, including Sports Stadiums, Concerts, Racecourses, Festivals, Arenas, and other settings that handle large crowds.

This Course is a MANDATORY REQUIREMENT to work in Sports Stadiums.

SUPPORTING COURSES

You will be required to undertake the National Counter Terrorism Security Office (NaCTSO) ACT Awareness and ACT Security online modules through ProtectUK.

You must also have a valid First Aid or Basic Life Support Skills qualification such as the Award in Emergency First Aid at Work (EFAW) Qualification. If you don’t already hold a valid EFAW Qualification, you can book it by clicking here

DURATION

The course is run “blended”, with a total of 73 Guided Learning Hours of E-Learning (Home Self-Study) and a minimum of 2 Days Practical Observation Assessments

The Highfield Level 2 Certificate in Spectator Safety (RQF) is delivered via Distance Learning online through Highfield Vault, an online ePortfolio System. Learners will require access to a suitable device (PC, Laptop) to access their course content.

The Highfield Vault is an ideal learning and assessment tool as it provides a platform for learners to keep track of their progress, upload supporting evidence, all whilst receiving live feedback from their assessor.

Elements of the Level 2 Certificate in Spectator Safety (RQF) require learners to be assessed within a Stewarding Capacity at 2 live events to confirm occupational competence.
Any additional expenses incurred by our Trainers / Assessors (e.g. for on-site courses or assessments) will be the responsibility of the candidate undertaking training.
Please contact us directly on 07858415722 for any enrollment queries.

Entry Requirements:

Those learners undertaking the mandatory units only are required to be 16 years of age or above.
Learners should, as a minimum, have language skills in reading, writing, speaking, and listening equivalent to the following.
Be employed by an organisation/company, where they are deployed in a Stewarding capacity (requirement for Practical Observation)

Qualification References

Qualification number: 603/6955/3
Learning aim reference: 60369553
Credit value: 24
Assessment method: Portfolio of Evidence
Guided learning hours (GLH): 73
Total qualification time (TQT): 240

Course Pre-requisite requirements

ID requirements
It is the responsibility of the centre to have systems in place to ensure that the person taking an assessment is indeed the person they are claiming to be. We are required to ensure that each learner’s identification is checked before they undertake their assessment. We will only accept the following:

a valid passport (any nationality)
a signed UK photocard driving licence
valid warrant card issued by HM forces or the police
another photographic ID card, e.g. employee ID card, student ID card, travel card, etc.

MODULES

Unit 1: Prepare for Spectator Events

Understand how to prepare for stewarding activities
Understand how to identify and respond to hazards
Be able to prepare for stewarding activities
Be able to identify and respond to hazards

Unit 2: Assist with the Movements of Spectators and Deal with Crowd Issues at Events

Understand how to control the entry, exit and movement of people at events
Understand how to deal with crowd issues
Be able to follow and implement procedures for the entry, exit and movement of people at spectator events
Be able to identify and deal with crowd issues

Unit 3: Help to Manage and Resolve Conflicts

Understand how to engage with client groups in conflict situations
Understand how to follow procedures to resolve conflict situations
Be able to engage with client groups in conflict situations
Be able to follow procedures to resolve conflict situations

Unit 4: Deal with Incidents at Spectator Events

Understand how to deal with incidents at spectator events
Be able to deal with incidents at spectator events

Unit 5: Support the Work of your Team and Organisation

Understand how to work effectively with colleagues
Understand how to improve own work
Understand how to help support and improve the work of own team and organisation
Be able to work effectively with colleagues
Be able to improve own work
Be able to help to improve the work of the organisation

Assessment & Delivery Method

6 x Theory Online Portfolio Assessments

2 x Practical Observation Assessments

Elements of the Level 2 Certificate in Spectator Safety (RQF) require learners to be assessed within a Stewarding Capacity at 2 live events to confirm occupational competence. Any additional expenses incurred by our Trainers / Assessors (e.g. for on-site courses or assessments) will be the responsibility of the candidate undertaking training.

Learners are expected to demonstrate competence to the standards required over a period of time. Therefore, to ensure validity, evidence should be naturally occurring and collected through performance in the workplace.

Only in circumstances where it is difficult to collect evidence through a real work environment situation, and is deemed acceptable in specific unit guidance, may simulation be permitted.

Simulation should only be undertaken:

where events either never or infrequently occur and yet a high degree of confidence is needed that the learner would act appropriately, for example: dealing with a fire, health and safety activities that fall outside, or are secondary to, normal practices; or
where events happen frequently but where there is a risk of harm to the learner or client in a real situation, for example, dealing with relationship difficulties and conflicts (although evidence from direct observation should be used where possible).

Units where simulation is permitted

Deal with incidents at spectator events

Work/Industry Placement Requirement

This qualification requires candidates to complete a work/industry placement assessment during the delivery of the qualification before certification can take place.

An assessor will visit a learners place of work to undertake an observation & assessment activity in respect of the practical observation requirements for the Competency Table – this is usually done around a learners normal working/placement patterns.

Any learner being enrolled should already at minimum, have access to a live event where they are working in a Stewarding Capacity.

Our assessor will therefore require unhindered access (AAA) to an event where a learner is working to complete the practical observation assessment. There should be agreements in place with your employer and clients to allow our assessors access to an event to carry out the Practical Observation.

COST OF COURSE

£420 per learner
(£350 + VAT)

An additional fee of £50 will be applied where a learner requires additional training to meet the First Aid requirement. Learners who require this will be invited to attend a First Aid training day during the delivery of this course.

HOW TO REGISTER TO TAKE THIS COURSE?

Contact our Training Manager by Mobile / WhatsApp on 07858415722