The objective of the Highfield Level 2 Certificate in Spectator Safety (RQF) qualification is to confirm occupational competence and provide learners with the knowledge, skills and understanding of spectator safety which meets the requirements of section 4.10b of the Guide to Safety at Sports Grounds, “Green Guide”.

All event stewards, as defined in SGSA
stewarding factsheet 2: Safety, security and non-safety critical roles,
must have a Level 2 Certificate in Spectator Safety (or previous equivalent),
or be working towards it. This must be completed within 12 months, dating from
the start of their first induction training.

The training should also include completion of the Action Counters
Terrorism (ACT) Awareness eLearning and Basic Life Support Skills/First Aid. 

These are prerequisites for obtaining a Level 2 Spectator Safety
Qualification.

Learners will cover topics such as:

• preparing for spectator events
• assisting with the movement of spectators
• dealing with crowd issues at events
• managing and resolving conflicts
• dealing with incidents at spectator events
• supporting the work of the team and organisation

The Highfield Level 2 Certificate in Spectator Safety (RQF) is delivered via Distance Learning online through Highfield Vault, an online ePortfolio System.  Learners will require access to a suitable device (PC, Laptop) to access their course content.  

The Highfield Vault is an ideal learning and assessment tool as it provides a platform for learners to keep track of their progress, upload supporting evidence, all whilst receiving live feedback from their assessor.

Elements of the Level 2 Certificate in Spectator Safety (RQF) require learners to be assessed within a Stewarding Capacity at a live event to confirm occupational competence. 
Any additional expenses incurred by our Trainers / Assessors (e.g. for on-site courses or assessments) will be the responsibility of the candidate undertaking training.
Please contact us directly on 07858415722 for any enrollment queries.

Entry Requirements:

  • Those learners undertaking the mandatory units only are required to be 16 years of age or above.
  • Learners should, as a minimum, have language skills in reading, writing, speaking, and listening equivalent to the following.
  • Be employed by an organisation/company, where they are deployed in a Stewarding capacity (requirement for Practical Observation)

Qualification References

Qualification number:  603/6955/3
Learning aim reference:  60369553
Credit value:  24
Assessment method:  Portfolio of Evidence
Guided learning hours (GLH):  73
Total qualification time (TQT):  240

Course Pre-requisite requirements

In addition to the specific outcomes detailed within qualification, prior to certification, learners are required to show evidence of:

• undertaking the ACT Awareness e-learning counterterrorism training
• attending first aid training or attaining a recognised first-aid award

ACT Awareness Training
The National Counter Terrorism Security Office (NaCTSO) is a police unit that works alongside the Home Office to support the ‘protect and prepare’ areas of the government’s counterterrorism strategy. One of their aims is to encourage the public to recognise and report suspicious activity and behaviour. Before any learner is certificated for this qualification, they must access and complete the free NaCTSO Action Counters Terrorism (ACT) Awareness e-learning course. This award-winning and invaluable training tool will help you to understand your role in recognising and reporting suspected terrorism and what to do in the event of a terrorist attack.

First Aid Training/Basic Life Support Skills evidence
Prior to requesting certificates for completed learners, we will be required to ensure that learners can evidence that they have attained a recognised first-aid certificate (or attended training delivered by an appropriate organisation). Hawkhill Training Services have a responsibility to ensure that any certificates obtained by a learner are valid and in date, and to keep records of the first aid training undertaken in the event that the evidence is requested of a learner for quality assurance purposes by our Awarding Body.

If learners be unable to produce a First Aid Certificate which meets the above criteria, they should contact us in relation to undertaking this training as there will be an additional EFAW element required.

ID requirements
It is the responsibility of the centre to have systems in place to ensure that the person taking an assessment is indeed the person they are claiming to be. We are required to ensure that each learner’s identification is checked before they undertake their assessment. We will only accept the following:

  • a valid passport (any nationality)
  • a signed UK photocard driving licence
  • valid warrant card issued by HM forces or the police
  • another photographic ID card, e.g. employee ID card, student ID card, travel card, etc.

Qualification Delivery Guidance:

The total qualification time for this qualification (mandatory units only) is 240 hours, of which 73 are recommended as guided learning hours.

TQT is an estimate of the total number of hours it would take an average learner to achieve and demonstrate the necessary level of attainment to be awarded with a qualification, both under direct supervision (forming guided learning hours) and without supervision (all other time). TQT and GLH values are advisory and assigned to a qualification as guidance.

Learners are expected to demonstrate competence to the standards required over a period of time. Therefore, to ensure validity, evidence should be naturally occurring and collected through performance in the workplace.

It is acknowledged not all employer workplaces are the same, therefore assessment conditions may not be identical. However, to safeguard the integrity of the qualification and ensure a robust and consistent approach to assessment the Assessor must ensure the assessment conditions reflect, as far as possible, those to which the learner is expected to work.

Only in circumstances where it is difficult to collect evidence through a real work environment situation, and is deemed acceptable in specific unit guidance, may simulation be permitted.

Simulation should only be undertaken:

  • where events either never or infrequently occur and yet a high degree of confidence is needed that the learner would act appropriately, for example: dealing with a fire, health and safety activities that fall outside, or are secondary to, normal practices; or
  • where events happen frequently but where there is a risk of harm to the learner or client in a real situation, for example, dealing with relationship difficulties and conflicts (although evidence from direct observation should be used where possible).

Units where simulation is permitted

  • Deal with incidents at spectator events

Assessment & Delivery Method

Learners will be assigned a course Tutor / Assessor to work through an assessed portfolio of evidence.
 
Online delivery is used for the underpinning knowledge element with learners provided a platform to upload physical evidence (images, videos, documents) to support  the underpinning knowledge elements for the units of the National Occupational Standards for Spectator Safety.
 
Your course Tutor / Assessor will be available to support learners through their qualification by providing real-time feedback on any submissions through the ePortfolio Vault platform.

Work/Industry Placement Requirement

This qualification requires candidates to complete a work/industry placement assessment during the delivery of the qualification before certification can take place.

An assessor will visit a learners place of work to undertake an observation & assessment activity in respect of the practical observation requirements for the Competency Table – this is usually done around a learners normal working/placement patterns. 
 
Any learner being enrolled should already at minimum, have access to a live event where they are working in a Stewarding Capacity.  
 
Our assessor will therefore require unhindered access (AAA) to an event where a learner is working to complete the practical observation assessment. There should be agreements in place with your employer and clients to allow our assessors access to an event to carry out the Practical Observation.

Qualification Structure

To complete the Highfield Level 2 Certificate in Spectator Safety, learners must complete all units contained within the mandatory group.

Unit ReferenceUnit TitleLevel GLHCredit
Y/618/5816Prepare for Spectator Events2125
D/618/5817Assist with the movement of spectators and deal with crowd issues at events21410
H/618/5818Help to manage and resolve conflicts2225
K/618/5819Deal with incidents at spectator events2102
D/618/5820Support the work of your team and organisation2152

COST OF COURSE

£420 per learner
(£350 + VAT)

An additional fee of £50 will be applied where a learner requires additional training to meet the First Aid requirement.  Learners who require this will be invited to attend a First Aid training day during the delivery of this course.

HOW TO REGISTER TO TAKE THIS COURSE?

Contact our Training Manager by Mobile / WhatsApp on 07858415722